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How to setup a shared mailbox?

How to setup a shared mailbox. A functionality that increases collaboration & convenience within the Mailfence platform.

– The mailbox owner and accessor(s) accounts need to be member of the same Group.
– This is an advanced feature and is available only in Pro & Ultra plans.

Time needed: 2 minutes.

Setup a shared mailbox

  1. Go to Settings

    Click on your profile portrait on the top-right then hit settings.

  2. Choose Messages -> Access Rights in the left column

    shared mailbox

  3. Click add a user

    Select members from Groups you administrate or you are a part of to share your mailbox with. Click on the dropdown menu to select your group workspace.how to configure mailbox

  4. Finalize by clicking OK

  5. Stop sharing access

    To stop sharing your mailbox select a group member and click on the X icon.stop sharing shared mailbox

Accesser account will need a paying subscription to be able to send emails using any of the shared mailbox addresses.

Are you having issues with how to setup a shared mailbox? Send us an email at support[at]mailfence.com

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