This is necessary to allow users to establish ownership to their account e.g.,

• To reset user account password in case of compromises or forgotten password.
• For anti-spam/anti-abuse reasons.
• To receive other notifications on this address related to account billing, etc.

Make sure that you always have an accessible and valid reset/notification email address set in your Mailfence account, to re-gain your Mailfence account access when needed.

You can always modify your reset/notification address, by simply adding a new address (and putting it at the right order i.e., 2nd one).

Following steps are currently not available to Free plans. Please contact support by email.

Following are the steps that you need to follow (using Mailfence web-interface desktop version):

1. Click on Settings

You can directly click on Personal data or alternatively, follow the instruction below.

2. Account -> Personal data

3. Edit

4. Communication: +/- (click on ‘+’ sign to add).

Once done, then delete other sender address(es) to make sure that the newly added address appears right after your primary Mailfence account address.

Afterwards, you can re-add the deleted sender address(es).

Please, note that free users cannot change their reset address.