Getting started with Mailfence: Your Ultimate Guide to Mailfence Mailfence is a solution packed with tons of features. So we created THE ultimate guide to help you breeze through...
Will the username that I choose become my Mailfence account email address? No. Your username is a separate identifier to your Mailfence account. If you prefer, you can choose the same username...
Are there any requirements for the username to be valid? Yes, a username is valid if it satisfies these two requirements: There could be exceptions, for instance, the username needs...
Why do I need to provide a reset/notification email address when creating my account? This is necessary to allow users to establish ownership to their account e.g., You can always modify your reset/notification address,...
Why do the username or password field turns red when I try to sign in? When username or password field turns red, this indicates that the provided username (or primary email address) or password is...
Why did I not receive the account activation code by email? Following are the common reasons: There could be a typo in the address set as reset/notification address. Please click on...
Why can’t I log in to my Mailfence account? If you can’t log in to your Mailfence account, please refer to the following fixes to common login problems below:...
The website says my TFA code is invalid? If your TFA (two factor authentication) code is invalid, please: Make sure that the app code corresponds to your Mailfence...
How to regenerate TFA backup codes? If you are running out of existing TFA backup codes. How to regenerate them? Go to your account Settings ->...
How to setup Two-factor authentication (2FA) Two-factor authentication acts as an additional layer of security we highly recommend you to learn how to setup 2FA in...