If you can’t log in to your Mailfence account, please refer to the following fixes to common login problems below: In case none of the above point helps, then try using the password lost function as a last resort. If you still can’t log in to Mailfence, then please send…
Note: Before you import data into your Mailfence account, be sure to make a reliable backup of the data you want to import. This means you will avoid any possible data loss. Messages (.eml format) 1. Go to Messages: 2. More (…) -> Import: 3. Click on Import: Documents 1….
To import an OpenPGP key pair or a public key, go to your account Settings -> Messages -> Encryption: For Importing a Key pair/Personal key: For Importing a Public key: Moreover, you can export OpenPGP keypairs and other public keys. If you still are not able to import an OpenPGP…
You can export data from Mailfence web-interface using following two ways: Create a Backup: 1. Settings 2. Account -> Back-up: 3. Click on Export after choosing an element that you want Export selected items For exporting a specific email: Right-click on the message in the message list panel -> Archive…
To export an OpenPGP key pair or a private key: 1. Go to your account Settings -> Messages -> Encryption. 2. For exporting Key pair/Personal key: under My personal keys, click on the Key pair that you would like to export. 3. Click on Export. For exporting other Public key:…
If you want to change your payment method, please send us an email to support@mailfence.com (PGP key).
Yes we do offer a mobile app. You can access your Mailfence account on your smartphone or tablet via : Mobile application: Mobile app on iOS The iOS mobile app can be downloaded on iOS devices via the App Store. For more information, check this post. Mobile app on Android…
Go to Settings. 2. Click on Account -> General. 3. Click on Delete account. We are sorry to see you go. If possible, please let us know the reason on why you want to delete your Mailfence account. You can send us an email to support@mailfence.com (PGP key) in order…
This can be due to different reasons: In case none of the above points help, or if you think an email was wrongly refused (e.g., a false-positive), then please send an email to our support with:
Once you have successfully added your domain to your Mailfence account, you can: Note: