• What is the difference between Group members and users of the Admin panel

    The difference between Group members and users of our Admin console. What are Group members Group members are members of the Groups functionality of Mailfence. A function that allows you to collaborate with your colleagues, friends, or even family and manage your private and group space. You could set up…

  • My CalDAV client is returning a 501 error. What should I do?

    HTTP 501 (Not Implemented) error could happen for different reasons, and we would request you to please send us client request URL (that returned that error message) with exact date + time (with timezone) of when that error message occurred by email to support@mailfence.com (PGP key). Meanwhile, just to confirm…

  • How do I import data to my Mailfence account?

    Note: Before you import data into your Mailfence account, be sure to make a reliable backup of the data you want to import. This means you will avoid any possible data loss. Messages (.eml format) 1. Go to Messages: 2. More (…) -> Import: 3. Click on Import: Documents 1….

  • Local clients for xDAV connection?

    Concerning external tools/apps, we do not have any specific recommendation in this regard (nor do we endorse or take any responsibility in terms of their security/privacy).However, to facilitate your use of Mailfence account (paying) on external tools/apps, here are some of the common third-party tools/apps that you can use based…

  • Local email clients for ActiveSync connection?

    Concerning external tools/apps, we don’t recommend a specific local email client for ActiveSync connections. (nor do we take any responsibility in terms of their security/privacy). However, to continue using your Mailfence account (paying) on external tools/apps these are some of the common third-party tools/apps that you can use based on…

  • What security and privacy advantages do I get from Mailfence?

    In addition to end-to-end encryption and digital signature, there are lots of other benefits to a private email from Mailfence. You can find out more on these two links: https://mailfence.com/en/secure-email.jsp https://mailfence.com/en/private-email.jsp To summarize, following are some of those factors that make Mailfence Emails, Calendars, Documents and Contacts secure and private…

  • What is a group?

    A Mailfence group allow users to share mailbox, documents, calendar, contacts and perform instant chatting with group members. Group administrator can define specific access rights per user and per tool (read, write). Total number of items and storage of each group is based on group administrator subscription plan. For more…