{"id":9371,"date":"2019-07-11T14:07:02","date_gmt":"2019-07-11T14:07:02","guid":{"rendered":"https:\/\/kb.mailfence.com\/kb\/como-posso-fazer-downgrade-de-um-plano-de-nivel-superior-para-um-plano-de-nivel-inferior-no-mailfence\/"},"modified":"2025-02-05T14:05:56","modified_gmt":"2025-02-05T14:05:56","slug":"como-posso-fazer-downgrade-de-um-plano-de-nivel-superior-para-um-plano-de-nivel-inferior-no-mailfence","status":"publish","type":"ht_kb","link":"https:\/\/kb.mailfence.com\/pt\/kb\/como-posso-fazer-downgrade-de-um-plano-de-nivel-superior-para-um-plano-de-nivel-inferior-no-mailfence\/","title":{"rendered":"Como posso fazer downgrade de um plano de n\u00edvel superior para um plano de n\u00edvel inferior no Mailfence?"},"content":{"rendered":"\n<p><a href=\"https:\/\/kb.mailfence.com\/pt\/\">Entre em<\/a> sua conta e siga estas etapas:<\/p>\n\n\n\n<p><strong>1. Configura\u00e7\u00f5es<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"199\" height=\"310\" src=\"https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/setting-15.png\" alt=\"Downgrade do Pro: etapa 1\" class=\"wp-image-885\" srcset=\"https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/setting-15.png 199w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/setting-15-193x300.png 193w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/setting-15-32x50.png 32w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/setting-15-39x60.png 39w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/setting-15-64x100.png 64w\" sizes=\"auto, (max-width: 199px) 100vw, 199px\" \/><\/figure>\n<\/div>\n\n\n<p><strong>2. Conta -&gt; Assinatura<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"176\" height=\"264\" src=\"https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/subscription.png\" alt=\"Downgrade do Pro: etapa 2\" class=\"wp-image-886\" srcset=\"https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/subscription.png 176w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/subscription-33x50.png 33w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/subscription-40x60.png 40w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/subscription-67x100.png 67w\" sizes=\"auto, (max-width: 176px) 100vw, 176px\" \/><\/figure>\n<\/div>\n\n\n<p><strong>3. Escolha o plano desejado<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"718\" height=\"445\" src=\"https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/plans.png\" alt=\"Downgrade do Pro: etapa 3\" class=\"wp-image-964\" srcset=\"https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/plans.png 718w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/plans-300x186.png 300w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/plans-50x31.png 50w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/plans-60x37.png 60w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/plans-100x62.png 100w\" sizes=\"auto, (max-width: 718px) 100vw, 718px\" \/><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Envie-nos um e-mail para support@mailfence.com (<a href=\"https:\/\/mailfence.com\/pt\/contato.jsp\">chave PGP<\/a>) notificando-nos dessa altera\u00e7\u00e3o<\/strong>, para que possamos converter o cr\u00e9dito pro-rata restante do seu plano high tier em um plano low tier.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">Para fazer o downgrade de sua conta para um plano gratuito, envie-nos um e-mail para support@mailfence.com<a href=\"https:\/\/mailfence.com\/pt\/contato.jsp\">(chave PGP<\/a>).<\/p>\n\n\n\n<p><a href=\"https:\/\/mailfence.com\/#pricing\">Clique aqui para obter mais informa\u00e7\u00f5es<\/a> sobre os recursos inclu\u00eddos nos diferentes planos.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Entre em sua conta e siga estas etapas: 1. Configura\u00e7\u00f5es 2. Conta -&gt; Assinatura 3. Escolha o plano desejado Clique aqui para obter mais informa\u00e7\u00f5es sobre os recursos inclu\u00eddos nos diferentes planos.<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[1210],"ht-kb-tag":[],"class_list":["post-9371","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-assinatura-e-pagamentos-de-contas"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Como posso fazer o downgrade do plano Pro para o plano Entry? - Mailfence Support<\/title>\n<meta name=\"description\" content=\"\u00c9 f\u00e1cil fazer o downgrade do seu plano do Mailfence do Pro para o Entry. 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