{"id":8839,"date":"2020-12-21T12:06:38","date_gmt":"2020-12-21T12:06:38","guid":{"rendered":"https:\/\/kb.mailfence.com\/kb\/o-que-acontece-se-eu-fizer-downgrade\/"},"modified":"2025-02-04T10:32:51","modified_gmt":"2025-02-04T10:32:51","slug":"o-que-acontece-se-eu-fizer-downgrade","status":"publish","type":"ht_kb","link":"https:\/\/kb.mailfence.com\/pt\/kb\/o-que-acontece-se-eu-fizer-downgrade\/","title":{"rendered":"O que acontece se eu fizer uma mudan\u00e7a para um n\u00edvel inferior?"},"content":{"rendered":"\n

O que acontece quando voc\u00ea faz downgrade de um plano pago para uma assinatura de n\u00edvel inferior. Se voc\u00ea quiser saber como fazer uma mudan\u00e7a para um plano de n\u00edvel inferior <\/a>, consulte este artigo da KB.<\/p>\n\n\n\n

Se voc\u00ea fizer downgrade para um plano de n\u00edvel inferior e estiver dentro dos limites desse plano.\nEnt\u00e3o, voc\u00ea poder\u00e1 usar sua conta. <\/p>\n\n\n\n

Por exemplo, se voc\u00ea estava usando o plano Entry e decidiu fazer downgrade.\nO limite de armazenamento do plano Entry \u00e9 de 6 GB.\nO armazenamento do plano gratuito \u00e9 de 500 MB.\nSe a sua conta n\u00e3o exceder os 500 MB quando voc\u00ea fizer o downgrade, ela continuar\u00e1 dispon\u00edvel.\nNo entanto, se a sua conta tiver 4 GB de e-mails e voc\u00ea fizer o downgrade para o plano gratuito, sua conta ser\u00e1 bloqueada por nossos sistemas. <\/p>\n\n\n\n

Para evitar isso, antes de fazer o downgrade, certifique-se de limpar os componentes que n\u00e3o est\u00e3o dentro dos limites do plano para o qual voc\u00ea pertence agora.<\/p>\n\n\n\n

Para saber quanto armazenamento voc\u00ea est\u00e1 usando, v\u00e1 para Configura\u00e7\u00f5es -> Cotas.<\/p>\n\n\n\n

Para verificar os limites de cada plano, acesse nossa p\u00e1gina de pre\u00e7os<\/a> ou v\u00e1 para Settings (Configura\u00e7\u00f5es) -> Subscriptions (Assinaturas) -> Details (Detalhes).<\/p>\n\n\n\n

Clique em “Mostrar detalhes”<\/strong> para obter a lista completa de limites.<\/p>\n\n\n

\n
\"planos<\/figure>\n<\/div>\n\n\n

Se alguma das etapas acima n\u00e3o estiver clara, entre em contato com nosso suporte por e-mail<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

O que acontece quando voc\u00ea faz downgrade de um plano pago para uma assinatura de n\u00edvel inferior. Se voc\u00ea quiser saber como fazer uma mudan\u00e7a para um plano de n\u00edvel inferior , consulte este artigo da KB. Se voc\u00ea fizer downgrade para um plano de n\u00edvel inferior e estiver dentro…<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[1210],"ht-kb-tag":[],"class_list":["post-8839","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-assinatura-e-pagamentos-de-contas"],"yoast_head":"\nO que acontece se eu fizer uma mudan\u00e7a para um n\u00edvel inferior? - Mailfence Support<\/title>\n<meta name=\"description\" content=\"Neste artigo explicaremos o que acontece quando voc\u00ea faz downgrade e o que voc\u00ea pode fazer para n\u00e3o ter sua conta bloqueada.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kb.mailfence.com\/pt\/kb\/o-que-acontece-se-eu-fizer-downgrade\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta 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