{"id":8482,"date":"2022-04-26T09:45:07","date_gmt":"2022-04-26T09:45:07","guid":{"rendered":"https:\/\/kb.mailfence.com\/kb\/por-que-o-registro-da-conta-falhou\/"},"modified":"2025-01-30T20:10:07","modified_gmt":"2025-01-30T20:10:07","slug":"por-que-o-registro-da-conta-falhou","status":"publish","type":"ht_kb","link":"https:\/\/kb.mailfence.com\/pt\/kb\/por-que-o-registro-da-conta-falhou\/","title":{"rendered":"Por que o registro da conta falhou?"},"content":{"rendered":"\n<p>Se o registro da sua conta falhou, veja a seguir algumas explica\u00e7\u00f5es poss\u00edveis:  <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Foi detectado um poss\u00edvel abuso. O sistema antiabuso\/anti-spam pode ter sinalizado a sua tentativa de cria\u00e7\u00e3o de conta, por exemplo, devido ao uso de um <a href=\"https:\/\/en.wikipedia.org\/wiki\/Disposable_email_address#Restrictions_by_site_administrators\">endere\u00e7o de e-mail<\/a> banido\/descart\u00e1vel como <a href=\"https:\/\/kb.mailfence.com\/kb\/why-am-i-asked-to-provide-reset-notification-address-for-account-creation\/\">endere\u00e7o de redefini\u00e7\u00e3o\/notifica\u00e7\u00e3o<\/a>.<\/li>\n\n\n\n<li>O registro est\u00e1 temporariamente fechado para o seu pa\u00eds ou para o seu endere\u00e7o IP. Tente novamente usando uma rede ISP diferente ou uma <a href=\"https:\/\/blog.mailfence.com\/pt\/vpn-email-seguro\/\">VPN<\/a> ou, alternativamente, voc\u00ea pode considerar tentar novamente ap\u00f3s um breve intervalo.<\/li>\n\n\n\n<li>O navegador do seu dispositivo est\u00e1 desatualizado: tente novamente com um <a href=\"https:\/\/kb.mailfence.com\/kb\/recommended-browser-for-mailfence\/\">navegador<\/a> mais recente.<\/li>\n<\/ul>\n\n\n\n<p>Implementamos medidas antiabuso para evitar o abuso por parte de golpistas\/spammers. Isso tamb\u00e9m pode (potencialmente) levar a falsos positivos &#8211; se voc\u00ea achar que esse \u00e9 o caso, entre <a href=\"https:\/\/mailfence.com\/pt\/contato.jsp\">em contato com o suporte por e-mail<\/a>.<\/p>\n\n\n\n<p>Se o problema for n\u00e3o receber o c\u00f3digo de ativa\u00e7\u00e3o da conta no <a href=\"https:\/\/kb.mailfence.com\/kb\/why-am-i-asked-to-provide-reset-notification-address-for-account-creation\/\">endere\u00e7o de redefini\u00e7\u00e3o\/notifica\u00e7\u00e3o<\/a>, consulte <a href=\"https:\/\/kb.mailfence.com\/kb\/why-did-i-not-receive-the-account-activation-email\/\">este artigo da KB<\/a>.<\/p>\n\n\n\n<p>Para problemas relacionados ao login e registro da conta em uma conta do Mailfence j\u00e1 ativada, consulte <a href=\"https:\/\/kb.mailfence.com\/kb\/why-cant-i-log-in-to-mailfence-account\/\">este artigo da KB<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Se o registro da sua conta falhou, veja a seguir algumas explica\u00e7\u00f5es poss\u00edveis: Implementamos medidas antiabuso para evitar o abuso por parte de golpistas\/spammers. Isso tamb\u00e9m pode (potencialmente) levar a falsos positivos &#8211; se voc\u00ea achar que esse \u00e9 o caso, entre em contato com o suporte por e-mail. Se&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[1234],"ht-kb-tag":[],"class_list":["post-8482","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-criacao-de-conta"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Por que o registro da conta falhou? - Mailfence Support<\/title>\n<meta name=\"description\" content=\"A tentativa de registro da sua conta falhou? H\u00e1 uma explica\u00e7\u00e3o para isso. Vamos analis\u00e1-la e ver o que voc\u00ea pode fazer.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kb.mailfence.com\/pt\/kb\/por-que-o-registro-da-conta-falhou\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Por que o registro da conta falhou? - Mailfence Support\" \/>\n<meta property=\"og:description\" content=\"A tentativa de registro da sua conta falhou? H\u00e1 uma explica\u00e7\u00e3o para isso. Vamos analis\u00e1-la e ver o que voc\u00ea pode fazer.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kb.mailfence.com\/pt\/kb\/por-que-o-registro-da-conta-falhou\/\" \/>\n<meta property=\"og:site_name\" content=\"Mailfence Support\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/mailfence\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-30T20:10:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/kb.mailfence.com\/wp-content\/uploads\/2022\/08\/SOCIAL-IMAGE-blog-KB.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1536\" \/>\n\t<meta property=\"og:image:height\" content=\"768\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@mailfence\" \/>\n<meta name=\"twitter:label1\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"TechArticle\",\"@id\":\"https:\/\/kb.mailfence.com\/pt\/kb\/por-que-o-registro-da-conta-falhou\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/kb.mailfence.com\/pt\/kb\/por-que-o-registro-da-conta-falhou\/\"},\"author\":{\"name\":\"Mailfence Support\",\"@id\":\"https:\/\/kb.mailfence.com\/pt\/#\/schema\/person\/2ef2930e7a1ee7003aaeb419def643cd\"},\"headline\":\"Por que o registro da conta falhou?\",\"datePublished\":\"2022-04-26T09:45:07+00:00\",\"dateModified\":\"2025-01-30T20:10:07+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/kb.mailfence.com\/pt\/kb\/por-que-o-registro-da-conta-falhou\/\"},\"wordCount\":204,\"publisher\":{\"@id\":\"https:\/\/kb.mailfence.com\/pt\/#organization\"},\"inLanguage\":\"pt-BR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/kb.mailfence.com\/pt\/kb\/por-que-o-registro-da-conta-falhou\/\",\"url\":\"https:\/\/kb.mailfence.com\/pt\/kb\/por-que-o-registro-da-conta-falhou\/\",\"name\":\"Por que o registro da conta falhou? - Mailfence Support\",\"isPartOf\":{\"@id\":\"https:\/\/kb.mailfence.com\/pt\/#website\"},\"datePublished\":\"2022-04-26T09:45:07+00:00\",\"dateModified\":\"2025-01-30T20:10:07+00:00\",\"description\":\"A tentativa de registro da sua conta falhou? H\u00e1 uma explica\u00e7\u00e3o para isso. Vamos analis\u00e1-la e ver o que voc\u00ea pode fazer.\",\"breadcrumb\":{\"@id\":\"https:\/\/kb.mailfence.com\/pt\/kb\/por-que-o-registro-da-conta-falhou\/#breadcrumb\"},\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/kb.mailfence.com\/pt\/kb\/por-que-o-registro-da-conta-falhou\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/kb.mailfence.com\/pt\/kb\/por-que-o-registro-da-conta-falhou\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\/\/kb.mailfence.com\/pt\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Cria\u00e7\u00e3o de conta\",\"item\":\"https:\/\/kb.mailfence.com\/pt\/artigo-categoria\/criacao-de-conta\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Por que o registro da conta falhou?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/kb.mailfence.com\/pt\/#website\",\"url\":\"https:\/\/kb.mailfence.com\/pt\/\",\"name\":\"Mailfence Support\",\"description\":\"Secure and private email suite\",\"publisher\":{\"@id\":\"https:\/\/kb.mailfence.com\/pt\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/kb.mailfence.com\/pt\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-BR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/kb.mailfence.com\/pt\/#organization\",\"name\":\"Mailfence\",\"url\":\"https:\/\/kb.mailfence.com\/pt\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\/\/kb.mailfence.com\/pt\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/kb.mailfence.com\/wp-content\/uploads\/2022\/08\/mailfence-logo-envelope-and-text.png\",\"contentUrl\":\"https:\/\/kb.mailfence.com\/wp-content\/uploads\/2022\/08\/mailfence-logo-envelope-and-text.png\",\"width\":4961,\"height\":850,\"caption\":\"Mailfence\"},\"image\":{\"@id\":\"https:\/\/kb.mailfence.com\/pt\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/mailfence\/\",\"https:\/\/x.com\/mailfence\",\"https:\/\/www.instagram.com\/mailfence_\/\",\"https:\/\/www.linkedin.com\/company\/mailfence\",\"https:\/\/www.pinterest.com\/mailfence_com\/\",\"https:\/\/www.youtube.com\/@mailfence\",\"https:\/\/en.wikipedia.org\/wiki\/Mailfence\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/kb.mailfence.com\/pt\/#\/schema\/person\/2ef2930e7a1ee7003aaeb419def643cd\",\"name\":\"Mailfence Support\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/74ad1dfb6ee5a350f92123d2a8ce5cf95dbed666169690013c77801d2c837927?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/74ad1dfb6ee5a350f92123d2a8ce5cf95dbed666169690013c77801d2c837927?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/74ad1dfb6ee5a350f92123d2a8ce5cf95dbed666169690013c77801d2c837927?s=96&d=mm&r=g\",\"caption\":\"Mailfence Support\"},\"description\":\"End-to-end encrypted e-mail service that values and respects your privacy without compromising the ease-of-use. @mailfence @mailfence_fr\",\"sameAs\":[\"https:\/\/www.mailfence.com\",\"https:\/\/www.facebook.com\/mailfence\",\"https:\/\/www.linkedin.com\/company\/mailfence\",\"https:\/\/x.com\/mailfence\",\"https:\/\/en.wikipedia.org\/wiki\/Mailfence\"],\"url\":\"https:\/\/kb.mailfence.com\/pt\/author\/kbmfadmin\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Por que o registro da conta falhou? - Mailfence Support","description":"A tentativa de registro da sua conta falhou? H\u00e1 uma explica\u00e7\u00e3o para isso. Vamos analis\u00e1-la e ver o que voc\u00ea pode fazer.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/kb.mailfence.com\/pt\/kb\/por-que-o-registro-da-conta-falhou\/","og_locale":"pt_BR","og_type":"article","og_title":"Por que o registro da conta falhou? - Mailfence Support","og_description":"A tentativa de registro da sua conta falhou? H\u00e1 uma explica\u00e7\u00e3o para isso. Vamos analis\u00e1-la e ver o que voc\u00ea pode fazer.","og_url":"https:\/\/kb.mailfence.com\/pt\/kb\/por-que-o-registro-da-conta-falhou\/","og_site_name":"Mailfence Support","article_publisher":"https:\/\/www.facebook.com\/mailfence\/","article_modified_time":"2025-01-30T20:10:07+00:00","og_image":[{"width":1536,"height":768,"url":"https:\/\/kb.mailfence.com\/wp-content\/uploads\/2022\/08\/SOCIAL-IMAGE-blog-KB.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@mailfence","twitter_misc":{"Est. tempo de leitura":"1 minuto"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"TechArticle","@id":"https:\/\/kb.mailfence.com\/pt\/kb\/por-que-o-registro-da-conta-falhou\/#article","isPartOf":{"@id":"https:\/\/kb.mailfence.com\/pt\/kb\/por-que-o-registro-da-conta-falhou\/"},"author":{"name":"Mailfence Support","@id":"https:\/\/kb.mailfence.com\/pt\/#\/schema\/person\/2ef2930e7a1ee7003aaeb419def643cd"},"headline":"Por que o registro da conta falhou?","datePublished":"2022-04-26T09:45:07+00:00","dateModified":"2025-01-30T20:10:07+00:00","mainEntityOfPage":{"@id":"https:\/\/kb.mailfence.com\/pt\/kb\/por-que-o-registro-da-conta-falhou\/"},"wordCount":204,"publisher":{"@id":"https:\/\/kb.mailfence.com\/pt\/#organization"},"inLanguage":"pt-BR"},{"@type":"WebPage","@id":"https:\/\/kb.mailfence.com\/pt\/kb\/por-que-o-registro-da-conta-falhou\/","url":"https:\/\/kb.mailfence.com\/pt\/kb\/por-que-o-registro-da-conta-falhou\/","name":"Por que o registro da conta falhou? - Mailfence Support","isPartOf":{"@id":"https:\/\/kb.mailfence.com\/pt\/#website"},"datePublished":"2022-04-26T09:45:07+00:00","dateModified":"2025-01-30T20:10:07+00:00","description":"A tentativa de registro da sua conta falhou? H\u00e1 uma explica\u00e7\u00e3o para isso. Vamos analis\u00e1-la e ver o que voc\u00ea pode fazer.","breadcrumb":{"@id":"https:\/\/kb.mailfence.com\/pt\/kb\/por-que-o-registro-da-conta-falhou\/#breadcrumb"},"inLanguage":"pt-BR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/kb.mailfence.com\/pt\/kb\/por-que-o-registro-da-conta-falhou\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/kb.mailfence.com\/pt\/kb\/por-que-o-registro-da-conta-falhou\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/kb.mailfence.com\/pt\/"},{"@type":"ListItem","position":2,"name":"Cria\u00e7\u00e3o de conta","item":"https:\/\/kb.mailfence.com\/pt\/artigo-categoria\/criacao-de-conta\/"},{"@type":"ListItem","position":3,"name":"Por que o registro da conta falhou?"}]},{"@type":"WebSite","@id":"https:\/\/kb.mailfence.com\/pt\/#website","url":"https:\/\/kb.mailfence.com\/pt\/","name":"Mailfence Support","description":"Secure and private email suite","publisher":{"@id":"https:\/\/kb.mailfence.com\/pt\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/kb.mailfence.com\/pt\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-BR"},{"@type":"Organization","@id":"https:\/\/kb.mailfence.com\/pt\/#organization","name":"Mailfence","url":"https:\/\/kb.mailfence.com\/pt\/","logo":{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/kb.mailfence.com\/pt\/#\/schema\/logo\/image\/","url":"https:\/\/kb.mailfence.com\/wp-content\/uploads\/2022\/08\/mailfence-logo-envelope-and-text.png","contentUrl":"https:\/\/kb.mailfence.com\/wp-content\/uploads\/2022\/08\/mailfence-logo-envelope-and-text.png","width":4961,"height":850,"caption":"Mailfence"},"image":{"@id":"https:\/\/kb.mailfence.com\/pt\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/mailfence\/","https:\/\/x.com\/mailfence","https:\/\/www.instagram.com\/mailfence_\/","https:\/\/www.linkedin.com\/company\/mailfence","https:\/\/www.pinterest.com\/mailfence_com\/","https:\/\/www.youtube.com\/@mailfence","https:\/\/en.wikipedia.org\/wiki\/Mailfence"]},{"@type":"Person","@id":"https:\/\/kb.mailfence.com\/pt\/#\/schema\/person\/2ef2930e7a1ee7003aaeb419def643cd","name":"Mailfence Support","image":{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/secure.gravatar.com\/avatar\/74ad1dfb6ee5a350f92123d2a8ce5cf95dbed666169690013c77801d2c837927?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/74ad1dfb6ee5a350f92123d2a8ce5cf95dbed666169690013c77801d2c837927?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/74ad1dfb6ee5a350f92123d2a8ce5cf95dbed666169690013c77801d2c837927?s=96&d=mm&r=g","caption":"Mailfence Support"},"description":"End-to-end encrypted e-mail service that values and respects your privacy without compromising the ease-of-use. @mailfence @mailfence_fr","sameAs":["https:\/\/www.mailfence.com","https:\/\/www.facebook.com\/mailfence","https:\/\/www.linkedin.com\/company\/mailfence","https:\/\/x.com\/mailfence","https:\/\/en.wikipedia.org\/wiki\/Mailfence"],"url":"https:\/\/kb.mailfence.com\/pt\/author\/kbmfadmin\/"}]}},"_links":{"self":[{"href":"https:\/\/kb.mailfence.com\/pt\/wp-json\/wp\/v2\/ht-kb\/8482","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kb.mailfence.com\/pt\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/kb.mailfence.com\/pt\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/kb.mailfence.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kb.mailfence.com\/pt\/wp-json\/wp\/v2\/comments?post=8482"}],"version-history":[{"count":3,"href":"https:\/\/kb.mailfence.com\/pt\/wp-json\/wp\/v2\/ht-kb\/8482\/revisions"}],"predecessor-version":[{"id":10538,"href":"https:\/\/kb.mailfence.com\/pt\/wp-json\/wp\/v2\/ht-kb\/8482\/revisions\/10538"}],"wp:attachment":[{"href":"https:\/\/kb.mailfence.com\/pt\/wp-json\/wp\/v2\/media?parent=8482"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/kb.mailfence.com\/pt\/wp-json\/wp\/v2\/ht-kb-category?post=8482"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/kb.mailfence.com\/pt\/wp-json\/wp\/v2\/ht-kb-tag?post=8482"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}