Do not open any attachment and URL included in the phishing email and forward it to us by email to firstname.lastname@example.org (PGP key).
We only use the following email addresses for official or legitimate communication:
- email@example.com – For all kind of reporting, support, and payment related queries.
- firstname.lastname@example.org – For new message notification, account activation, and password reset links.
- email@example.com – For all kinds of marketing and press related queries.
In some cases, e.g. for billing/payment:
- firstname.lastname@example.org – For payment and related queries.
Any email claiming to be from us that is not sent from one of the above mentioned addresses, should be regarded as suspicious and potentially a phishing email.
Read our blog post for more information about how to identify and protect yourself from phishing emails.