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How can I create additional mailboxes/users?

This can be done by using our admin console feature. Please go into your account and follow these steps:

1. Settings

create additional mailboxes: step 1

2. Administration -> Users

create additional mailboxes

3. Add user

create additional mailboxes

Note:

  • User management (admin console) is a paid plan feature and therefore is not available in free plans.
  • The Entry plan allows you to manage one 1 (paid) user.
  • The Pro plan allows you to manage 97 (paid) users + 2 (free) users
  • The Ultra plan allows you to manage 488 (paid) + 2 (free) users

Please note that the Entry, Pro and Ultra plans do not cover the cost of the accounts managed with the admin console.

Provision amount to account wallet

Before creating paid users, please make therefore sure that you have provisioned your wallet by going into your account and follow these steps:

1. Settings

create additional mailboxes: step 4

You can directly click on Credit or alternatively, follow the instruction below.

2. Account -> Credit

create additional mailboxes
To add provision amount
create additional mailboxes
After entering the amount and selecting the payment mode, click on Provision now.

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