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How can I assign my own domain based email address(es) to my family/friends/colleagues?

Once you have successfully added your domain to your Mailfence account, you can:

  • Create a new user account and assign it a primary OR alias email address based on your domain.
domain based email address
Go to your account Settings -> Administration -> Users
Click on the drop-down (domain name field) next to e-mail field, to select your own domain
  • For existing users, who either registered their accounts via our Homepage OR were created/managed by another Master account: Ask the existing user to send us an email to support@mailfence.com (PGP key) including the email address of the Master account that it would like to be managed from. We will then attach that user account to a given Master account
    • Once done, use admin account owner to modify/set primary and alias address through Administration -> Users.
Click on Edit (next to account’s primary address) OR Add an alias
Modify primary address
Add an alias address

Note:

  • User management is a paid plan feature. Therefore, domain-based email addresses are not available in free plans.
  • Once an account is attached to a Master account, it can be fully managed from there (e.g., changing authentication credentials, subscription, billing/invoicing, …).
  • The number of users that can be added/managed by a Master account is determined by the subscription plan limits.

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