You can add Mailfence to Apple Mail (MacOS) using SMTP and IMAP/POP. This feature is available with Entry, Pro, and Ultra subscription plans.
Only primary email address and username can be used for authentication.
1. Open Apple Mail on your Mac. If you’re opening Apple Mail for the first time, you’ll be prompted to add an account. If you already have other accounts configured, proceed to the next step.
2. Go to Mail in the menu bar and select Add Account.
3. From the list of email providers, choose Other Mail Account and then click Continue.
4. Enter your Mailfence account details:
- Full Name: Your display nameEmail Address: Your Mailfence account primary email addressPassword: Your Mailfence account password
Apple Mail may not be able to detect the server settings automatically. In that case, you’ll need to manually enter them and click on Sign In once again:
- Account Type: Choose either IMAP or POP based on your preference.
Only the primary email address or username can be used for authentication. If you encounter an error message, we suggest checking your account connections history to check why a particular connection attempt failed.
Configuration settings for SMTP, IMAP, and POP for your Mailfence account can be found in your Mailfence account under Settings -> Account -> My connection settings.
6. Click Done.
If you encounter connectivity issues, please go to the Apple Mail settings and ensure that the Authentication field is set to Password. If you find the SMTP Authentication Required setting, make sure it is set to Yes.
The auto-configuration or manual configuration of Exchange ActiveSync (EAS) does not work because we do not support the EAS version that Apple Mail complies to.
For that, we would suggest you to test using a different client program that supports Exchange ActiveSync version 14.00 or older.
Besides adding Mailfence to Apple Mail, you can also sync Mailfence Contacts and Calendar events with Apple Contacts and Calendar using CardDAV and CalDAV respectively.