{"id":5777,"date":"2019-07-11T14:07:02","date_gmt":"2019-07-11T14:07:02","guid":{"rendered":"https:\/\/kb.mailfence.com\/kb\/comment-puis-je-passer-dun-plan-superieur-a-un-plan-inferieur-dans-mailfence\/"},"modified":"2025-02-04T11:20:20","modified_gmt":"2025-02-04T11:20:20","slug":"comment-passer-vers-plan-inferieur","status":"publish","type":"ht_kb","link":"https:\/\/kb.mailfence.com\/fr\/kb\/comment-passer-vers-plan-inferieur\/","title":{"rendered":"Comment puis-je passer d&rsquo;un plan sup\u00e9rieur \u00e0 un plan inf\u00e9rieur dans Mailfence ?"},"content":{"rendered":"\n<p>Acc\u00e9dez \u00e0 votre compte et suivez les \u00e9tapes suivantes :<\/p>\n\n\n\n<p><strong>1. R\u00e9glages<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"199\" height=\"310\" src=\"https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/setting-15.png\" alt=\"R\u00e9trogradation \u00e0 partir de Pro : \u00e9tape 1\" class=\"wp-image-885\" srcset=\"https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/setting-15.png 199w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/setting-15-193x300.png 193w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/setting-15-32x50.png 32w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/setting-15-39x60.png 39w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/setting-15-64x100.png 64w\" sizes=\"auto, (max-width: 199px) 100vw, 199px\" \/><\/figure>\n<\/div>\n\n\n<p><strong>2. Compte -&gt; Abonnement<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"176\" height=\"264\" src=\"https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/subscription.png\" alt=\"R\u00e9trogradation \u00e0 partir de Pro : \u00e9tape 2\" class=\"wp-image-886\" srcset=\"https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/subscription.png 176w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/subscription-33x50.png 33w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/subscription-40x60.png 40w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/subscription-67x100.png 67w\" sizes=\"auto, (max-width: 176px) 100vw, 176px\" \/><\/figure>\n<\/div>\n\n\n<p><strong>3. Choisissez le plan souhait\u00e9<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"718\" height=\"445\" src=\"https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/plans.png\" alt=\"R\u00e9trogradation \u00e0 partir de Pro : \u00e9tape 3\" class=\"wp-image-964\" srcset=\"https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/plans.png 718w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/plans-300x186.png 300w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/plans-50x31.png 50w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/plans-60x37.png 60w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/plans-100x62.png 100w\" sizes=\"auto, (max-width: 718px) 100vw, 718px\" \/><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Envoyez-nous un mail \u00e0 support@mailfence.com (<a href=\"https:\/\/mailfence.com\/fr\/contact.jsp\">cl\u00e9 PGP<\/a>) pour nous informer de ce changement<\/strong>, afin que nous puissions convertir le cr\u00e9dit restant de votre plan de haut niveau au prorata en un plan de bas niveau.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">Pour r\u00e9trograder votre compte vers un plan gratuit, envoyez-nous un mail \u00e0 support@mailfence.com<a href=\"https:\/\/mailfence.com\/fr\/contact.jsp\">(cl\u00e9 PGP<\/a>).<\/p>\n\n\n\n<p><a href=\"https:\/\/mailfence.com\/#pricing\">Cliquez ici pour plus d&rsquo;informations<\/a> sur les caract\u00e9ristiques des diff\u00e9rents plans.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Acc\u00e9dez \u00e0 votre compte et suivez les \u00e9tapes suivantes : 1. R\u00e9glages 2. Compte -&gt; Abonnement 3. Choisissez le plan souhait\u00e9 Cliquez ici pour plus d&rsquo;informations sur les caract\u00e9ristiques des diff\u00e9rents plans.<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[1147],"ht-kb-tag":[],"class_list":["post-5777","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-abonnement-au-compte-et-paiements"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Comment passer vers une version inf\u00e9rieure - Mailfence Support<\/title>\n<meta name=\"description\" content=\"Il est facile de r\u00e9trograder votre abonnement. 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