{"id":5762,"date":"2019-07-23T14:37:53","date_gmt":"2019-07-23T14:37:53","guid":{"rendered":"https:\/\/kb.mailfence.com\/kb\/pourquoi-les-courriels-que-jenvoie-se-retrouvent-ils-dans-le-dossier-spam-du-destinataire\/"},"modified":"2025-01-31T09:43:24","modified_gmt":"2025-01-31T09:43:24","slug":"e-mails-envoyes-dans-spam","status":"publish","type":"ht_kb","link":"https:\/\/kb.mailfence.com\/fr\/kb\/e-mails-envoyes-dans-spam\/","title":{"rendered":"Pourquoi les mails que j&rsquo;envoie se retrouvent-ils dans le dossier spam du destinataire ?"},"content":{"rendered":"\n<p>Voici quelques pratiques courantes que vous pouvez suivre pour \u00e9viter que vos mails ne soient consid\u00e9r\u00e9s ou marqu\u00e9s comme du spam par le destinataire :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Veillez \u00e0 toujours envoyer des mails \u00e0 partir d&rsquo;une adresse IP fiable. Cela signifie principalement que votre adresse IP ne doit pas figurer dans un <a href=\"https:\/\/fr.wikipedia.org\/wiki\/DNS_Black_Listing\">DNSBL<\/a> public. Vous pouvez le v\u00e9rifier rapidement \u00e0 l&rsquo;aide de <a href=\"https:\/\/www.dnsbl.info\">ce lien<\/a>.<\/li>\n\n\n\n<li>\u00c9vitez d&rsquo;utiliser des noms d&rsquo;affichage et des adresses \u00e9lectroniques obscurs.\nLe pr\u00e9nom et\/ou le nom de famille, par exemple <pr>, ou toute autre variante facilement reconnaissable, est toujours un bon choix. <\/pr><\/li>\n\n\n\n<li>\u00c9vitez d&rsquo;utiliser des <a href=\"https:\/\/blog.hubspot.com\/blog\/tabid\/6307\/bid\/30684\/The-Ultimate-List-of-Email-SPAM-Trigger-Words.aspx\">mots d\u00e9clencheurs de spam<\/a> dans l&rsquo;objet et le corps de votre message.<\/li>\n\n\n\n<li>\u00c9vitez les contenus trop riches, les images, les pi\u00e8ces jointes, etc. et essayez d&rsquo;utiliser un code HTML propre tout en incluant toujours une <a href=\"https:\/\/fr.wikipedia.org\/wiki\/Courrier_%C3%A9lectronique\">version texte\/plain<\/a>.<\/li>\n<\/ul>\n\n\n\n<p>Afin d&rsquo;\u00e9viter que vos mails ne se retrouvent dans le dossier spam, vous pouvez \u00e9galement demander \u00e0 votre destinataire de.. :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>D\u00e9placez vos mails de leur dossier \u00ab\u00a0spam\u00a0\u00bb vers leur dossier \u00ab\u00a0inbox\u00a0\u00bb et placez votre adresse dans la liste d&rsquo;autorisation (ou liste blanche) de leur compte pour \u00e9viter de perdre des mails de votre part.<\/li>\n<\/ul>\n\n\n\n<p>Note :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Si vous envoyez des mails \u00e0 partir de votre <a href=\"https:\/\/kb.mailfence.com\/fr\/?post_type=ht_kb&amp;p=5702\">propre adresse de domaine<\/a>, assurez-vous que vous avez correctement configur\u00e9 les <a href=\"https:\/\/blog.mailfence.com\/fr\/spoofing-protection-spf-dkim-et-dmarc\/\">enregistrements DNS SPF et DKIM pour votre domaine<\/a>.<\/li>\n\n\n\n<li>Si vous envoyez des mails \u00e0 partir d&rsquo;une adresse non-mailfence qui n&rsquo;est pas bas\u00e9e sur votre propre domaine, sachez que la d\u00e9livrabilit\u00e9 des mails envoy\u00e9s peut \u00eatre inf\u00e9rieure en raison des contr\u00f4les potentiels des politiques SPF et DKIM. Pour \u00e9viter cela, ajoutez d&rsquo;abord le nom de domaine correspondant pour valider les enregistrements <a href=\"https:\/\/kb.mailfence.com\/fr\/?post_type=ht_kb&amp;p=5576\">DNS SPF et DKIM<\/a>.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Voici quelques pratiques courantes que vous pouvez suivre pour \u00e9viter que vos mails ne soient consid\u00e9r\u00e9s ou marqu\u00e9s comme du spam par le destinataire : Afin d&rsquo;\u00e9viter que vos mails ne se retrouvent dans le dossier spam, vous pouvez \u00e9galement demander \u00e0 votre destinataire de.. : Note :<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[1155],"ht-kb-tag":[],"class_list":["post-5762","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-abus-et-spam"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast 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