{"id":9361,"date":"2019-07-11T14:07:02","date_gmt":"2019-07-11T14:07:02","guid":{"rendered":"https:\/\/kb.mailfence.com\/kb\/como-puedo-pasar-de-un-plan-de-nivel-superior-a-un-plan-de-nivel-inferior-en-mailfence\/"},"modified":"2025-02-05T14:05:06","modified_gmt":"2025-02-05T14:05:06","slug":"como-puedo-pasar-de-un-plan-de-nivel-superior-a-un-plan-de-nivel-inferior-en-mailfence","status":"publish","type":"ht_kb","link":"https:\/\/kb.mailfence.com\/es\/kb\/como-puedo-pasar-de-un-plan-de-nivel-superior-a-un-plan-de-nivel-inferior-en-mailfence\/","title":{"rendered":"\u00bfC\u00f3mo puedo bajar  plan de nivel superior a un plan de nivel inferior en Mailfence?"},"content":{"rendered":"\n<p>Para bajar de plan, entra en tu cuenta y sigue estos pasos:<\/p>\n\n\n\n<p><strong>1. Ajustes<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"199\" height=\"310\" src=\"https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/setting-15.png\" alt=\"Baja de Pro: paso 1\" class=\"wp-image-885\" srcset=\"https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/setting-15.png 199w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/setting-15-193x300.png 193w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/setting-15-32x50.png 32w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/setting-15-39x60.png 39w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/setting-15-64x100.png 64w\" sizes=\"auto, (max-width: 199px) 100vw, 199px\" \/><\/figure>\n<\/div>\n\n\n<p><strong>2. Cuenta -&gt; Suscripci\u00f3n<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"176\" height=\"264\" src=\"https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/subscription.png\" alt=\"Baja de Pro: paso 2\" class=\"wp-image-886\" srcset=\"https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/subscription.png 176w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/subscription-33x50.png 33w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/subscription-40x60.png 40w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/subscription-67x100.png 67w\" sizes=\"auto, (max-width: 176px) 100vw, 176px\" \/><\/figure>\n<\/div>\n\n\n<p><strong>3. Elige el plan deseado<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"718\" height=\"445\" src=\"https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/plans.png\" alt=\"Baja de Pro: paso 3\" class=\"wp-image-964\" srcset=\"https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/plans.png 718w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/plans-300x186.png 300w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/plans-50x31.png 50w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/plans-60x37.png 60w, https:\/\/kb.mailfence.com\/wp-content\/uploads\/2019\/12\/plans-100x62.png 100w\" sizes=\"auto, (max-width: 718px) 100vw, 718px\" \/><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Env\u00edanos un correo electr\u00f3nico a support@mailfence.com (<a href=\"https:\/\/mailfence.com\/es\/contacto.jsp\">clave PGP<\/a>) notific\u00e1ndonos este cambio<\/strong>, para que podamos convertir el cr\u00e9dito prorrateado restante de tu plan de nivel alto a un plan de nivel bajo.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">Para cambiar tu cuenta a un plan Gratuito, env\u00edanos un correo electr\u00f3nico a support@mailfence.com<a href=\"https:\/\/mailfence.com\/#pricing\">(clave PGP<\/a>).<\/p>\n\n\n\n<p><a href=\"https:\/\/mailfence.com\/#pricing\">Haz clic aqu\u00ed para obtener m\u00e1s informaci\u00f3n<\/a> sobre las caracter\u00edsticas incluidas en los distintos planes.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Para bajar de plan, entra en tu cuenta y sigue estos pasos: 1. Ajustes 2. Cuenta -&gt; Suscripci\u00f3n 3. Elige el plan deseado Haz clic aqu\u00ed para obtener m\u00e1s informaci\u00f3n sobre las caracter\u00edsticas incluidas en los distintos planes.<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[1208],"ht-kb-tag":[],"class_list":["post-9361","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-suscripcion-a-la-cuenta-y-pagos"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>\u00bfC\u00f3mo puedo pasar del plan Pro al plan B\u00e1sico? - Mailfence Support<\/title>\n<meta name=\"description\" content=\"Es f\u00e1cil bajar tu plan Mailfence de Pro a Entry. 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