{"id":8751,"date":"2020-12-21T12:06:38","date_gmt":"2020-12-21T12:06:38","guid":{"rendered":"https:\/\/kb.mailfence.com\/kb\/que-ocurre-si-desciendo-de-categoria\/"},"modified":"2025-02-04T13:38:24","modified_gmt":"2025-02-04T13:38:24","slug":"que-ocurre-si-desciendo-de-categoria","status":"publish","type":"ht_kb","link":"https:\/\/kb.mailfence.com\/es\/kb\/que-ocurre-si-desciendo-de-categoria\/","title":{"rendered":"\u00bfQu\u00e9 ocurre si cambio a una suscripci\u00f3n inferior?"},"content":{"rendered":"\n

\u00bfQu\u00e9 ocurre cuando cambias de categor\u00eda de un plan de pago a uno de nivel inferior? Si quieres saber c\u00f3mo cambiar a una suscripci\u00f3n inferior <\/a>, consulta este art\u00edculo de KB.<\/p>\n\n\n\n

Si cambiar a una suscripci\u00f3n de nivel inferior y est\u00e1s dentro de los l\u00edmites de ese plan. Entonces podr\u00e1s utilizar tu cuenta.<\/p>\n\n\n\n

Por ejemplo, si estabas utilizando el plan Entrada y decides cambias de categor\u00eda. El l\u00edmite de almacenamiento del plan Acceso es de 6 GB. El almacenamiento del plan gratuito es de 500MB. Si tu cuenta no supera los 500 MB cuando bajes de categor\u00eda, seguir\u00e1 estando disponible. Sin embargo, si tu cuenta tiene 4 GB de correos y cambias de categor\u00eda al plan Gratuito, tu cuenta ser\u00e1 bloqueada por nuestros sistemas.<\/p>\n\n\n\n

Para evitarlo, antes de cambias de categor\u00eda, aseg\u00farate de borrar los componentes que no est\u00e9n dentro de los l\u00edmites del plan al que bajas de categor\u00eda.<\/p>\n\n\n\n

Para saber cu\u00e1nto almacenamiento est\u00e1s utilizando ve a Configuraci\u00f3n -> Cuotas.<\/p>\n\n\n\n

Para comprobar los l\u00edmites de cada plan, visita nuestra p\u00e1gina de precios<\/a> o ve a Configuraci\u00f3n -> Suscripciones -> Detalles.<\/p>\n\n\n\n

Haz clic en \u00abMostrar detalles\u00bb<\/strong> para obtener la lista completa de l\u00edmites.<\/p>\n\n\n

\n
\"suscripciones-detalles<\/figure>\n<\/div>\n\n\n

Si alguno de los pasos anteriores no te queda claro, no dudes en ponerte en contacto con nuestro servicio de asistencia por <\/a>los correos.<\/p>\n","protected":false},"excerpt":{"rendered":"

\u00bfQu\u00e9 ocurre cuando cambias de categor\u00eda de un plan de pago a uno de nivel inferior? Si quieres saber c\u00f3mo cambiar a una suscripci\u00f3n inferior , consulta este art\u00edculo de KB. Si cambiar a una suscripci\u00f3n de nivel inferior y est\u00e1s dentro de los l\u00edmites de ese plan. Entonces podr\u00e1s…<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[1208],"ht-kb-tag":[],"class_list":["post-8751","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-suscripcion-a-la-cuenta-y-pagos"],"yoast_head":"\n\u00bfQu\u00e9 ocurre si cambio a una suscripci\u00f3n inferior? - Mailfence Support<\/title>\n<meta name=\"description\" content=\"En este art\u00edculo, te explicaremos qu\u00e9 ocurre cuando cambias de categor\u00eda y qu\u00e9 puedes hacer para que no te bloqueen la cuenta.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kb.mailfence.com\/es\/kb\/que-ocurre-si-desciendo-de-categoria\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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