Where can I find my account login name?
To view your account login name: 1. Go to the Homepage by clicking on the Mailfence logo in top-right corner....
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Account management
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How can I go directly to a tool after signing-in?
You can be directed automatically to the tool of your choice: Home/Inbox/Calendar/Documents/Contacts. Go to your Account and follow these steps:... -
How to reset your Mailfence password
There are two ways you can reset your Mailfence password: If password is lost/forgotten: Change password from your Mailfence account:... -
What should I do if my Mailfence account is locked or suspended?
This can be due to any of the following reasons: Your account reached the inactivity period. Your account has been... -
What is the difference between an alias and a mailbox
What is an alias An alias is an alternative address for your primary email address, it functions as a disguise.... -
Is there a limit as to the number of entries that can be made to the whitelist?
Yes. The exact limit of your whitelist depends on your subscription plan. The limits are as follows: Free plan: 0... -
Can I delete my reset/notification email address?
No. It is required to establish ownership of your account e.g., in case of compromises, or for sensitive communications (payment... -
How do I export data from a Mailfence account?
You can export data from Mailfence web-interface using following two ways: Create a Backup: 1. Settings 2. Account -> Back-up:... -
How can I delete my Mailfence account?
Go to Settings. 2. Click on Account -> General. 3. Click on Delete account. We are sorry to see you... -
How can I see my connections history?
Take the following steps to check your Mailfence account connections history. This can be useful if you noticed something odd...
Need more details?
We have documented the whole application.
Check documentation