What should I do if my Mailfence account has been locked?
Your Mailfence account can be locked because of several reasons: Your account has been compromised and used to send large...
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Account management
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Can I delete my reset/notification email address?
No. It is required to establish ownership of your account e.g., in case of compromises, or for sensitive communications (payment... -
Is there a limit as to the number of entries that can be made to the whitelist?
Yes. The exact limit of your whitelist depends on your subscription plan. If you are not receiving emails that you... -
How can I delete my Mailfence account?
Go to Settings: 2. Click on Account -> General 3. Click on Delete my Mailfence account We are sorry to... -
Do you offer a Mailfence mobile app?
Presently, we have opened beta-testing phase of Mailfence responsive interface as a Progressive Web App (PWA), you can access it... -
Where can I find my account login name?
To view your account login name, simply go to the Homepage -> Right column: Account: Login To understand the difference... -
How can I go directly to a tool after signing-in?
You can be directed automatically to the tool of your choice: Home/Inbox/Calendar/Documents/Contacts. Go to your Account and follow these steps:... -
How can I add a meeting invitation directly to Mailfence Calendar?
When you receive an email with a Calendar invitation (.ics), you can add the meeting event directly in your Mailfence... -
What is the difference between an alias and a mailbox
In this KB article, we will explain the difference between an alias and a mailbox. What is an alias An...
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