How can I upgrade my Mailfence account to an Entry/Pro/Ultra plan? To upgrade your Mailfence account, simply go into your account and following these steps: 1. Settings You can directly click...
How can I downgrade from higher tier plan to a lower tier plan in Mailfence? Simply go into your account and following these steps: 1. Settings 2. Account -> Subscription 3. Choose desired plan Send...
Do you accept monthly payments? Unfortunately we do not accept monthly payments. It is difficult for us to process monthly payments and we can not...
How can I change my payment method? If you want to change your payment method, please send us an email to support@mailfence.com (PGP key).
It says I’m still in the free plan after upgrading to the paid plan. Why is this? Thank you for upgrading to a paid plan. Payment processing can take up to 24 hours for various reasons. Consequently,...
SMS and FAX prices for Mailfence Mailfence allows you to send SMSs or Faxes. The Mailfence SMSs are used to obtain reminders, notifications or even to...
Does Mailfence offer discount? Mailfence offers discount to non-profit organizations and organizations that fight for a cause. The size of the discount depends on...
How can I renew my annual subscription? You do not need to do anything to renew your annual subscription. Your account will be prolonged automatically upon reaching...
What happens if I downgrade? What happens when you downgrade from a paying plan to a lower-tier subscription. If you want to know how to...
Mailfence billing currency Mailfence is based in Europe and bills in Euros €. If you are using a different currency in your country...