Why am I not receiving some emails? This can be due to different reasons: In case none of the above points help, or if you think an...
How can I make sure that some emails never go into the spam folder? In case you find emails in your Spam folder that should not be there, right-click on the message -> Mark...
Why are emails I send going into the spam folder of the recipient? Here are some of common practices that you can follow to avoid your emails being regarded/marked as spam on the...
How can I blacklist a specific sender address? All of the anti-spam measures are by default always activated for Mailfence accounts. However, in case you want to blacklist...
Where should I send abuse reports? You can send us abuse reports by email to support@mailfence.com (PGP key). Please include as much information as possible (e.g.,...
What should I do when I receive a phishing email? Do not open any attachment and URL included in the phishing email. We only use the following email addresses for...